Most frequently asked questions

These are questions that our customers normally ask, we hope we have answered them here, otherwise, feel free to send us an email or call us.

Shopping Basics

No, we don’t, it is only online shopping 24hrs within your comfort of your home or office.

Yes, if returned in good condition within 7 days for a full refund, store credit or for exchange for another dress!

No, all inventories are displayed on the website!

No we don’t.  It is a huge collection displayed online. We can always order it for you. You can get most dresses next day from our stock list or delivery from 10 days up to 45 days from our suppliers. You can view dresses we have for next day/sales

Visit our Terms & Condition page

Shipping & Returns

Please contact us to get an authorisation code before returning the item, it needs to be as you received it without any wrinkles, smells or beads/sequins missing.

After receiving the dress, we would review it, and if everything is ok, we would issue you with a refund within 10 working days.

Please contact us with your reason and we would help with the cancellation or change.

Our dedicated stylists are available 24/7 via WhatsApp to assist 07535 177 848.


Still have questions?